Privacy policy

Welcome to Infotigo IT ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website infotigo.com, and use our services (including our custom software, Restaurant POS, and School Management Systems), you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the products or services you use, and may include:

  • Personal Identity Information: Name, phone number, email address, and business address.

  • Business Data: Information related to your business operations (e.g., if you use our POS or ERP systems, we process data related to your inventory or sales solely for the purpose of providing the software service).

  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (handled securely via third-party payment gateways).

2. How We Use Your Information

We use personal information collected via our website and software for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To provide and manage our services: We use your information to deliver the software solutions (Restogo, EMS, etc.) you have purchased.

  • To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

     

     

  • To post testimonials: We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.

     

     

  • To request feedback: We may use your information to request feedback and to contact you about your use of our software.

     

     

3. Will Your Information be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

 

 

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

     

     

  • Third-Party Service Providers: We may share your data with trusted third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., hosting services, email delivery).

     

     

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. International Transfers

Our servers are located in Bangladesh. If you are accessing our website or services from outside Bangladesh, specifically from the European Economic Area (EEA) or other regions with laws governing data collection and use, please note that your information may be transferred to, stored, and processed by us in our facilities in Bangladesh. By using our services, you consent to this transfer.

 

 

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. Your Rights (GDPR Statement for EEA Users)

If you are a resident of the European Economic Area (EEA) or United Kingdom (UK), you have certain rights under the General Data Protection Regulation (GDPR). These include:

  • Right of Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

  • Right to Erasure: You have the right to request that we erase your personal data ("Right to be Forgotten") under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

  • Right to Object: You have the right to object to our processing of your personal data.

  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Do We Use Cookies?

Yes. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us understand how you use our website and improve your experience. You can choose to disable cookies through your individual browser options.

 

 

9. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your privacy rights, you may email us at [email protected] or by post to:

Infotigo IT Data Controller Mizmizi, Siddhirganj Narayanganj - 1430 Bangladesh Phone: +880 1921 120 200